Customers can be assured when buying genuine Wacom products with guaranteed quality at retail stores in the Wacom Store system nationwide (coming soon) operated and managed by UCSS. Inc. At these stores, customers can explore all of Wacom's current products in a creative and modern space that meets international standards. Our young, dynamic, and enthusiastic team, thoroughly trained following Wacom standards, guarantees to deliver the best experience for customers visiting a Wacom Store.

In addition to product sales, the Wacom Store offers a range of services to meet all Wacom-related needs, including warranty and repair services. We also provide exceptional support that cannot be found anywhere else in the country. One noteworthy service is our non-profit Wacom Emergency Response Unit, which offers free assistance to all customers using Wacom products in Vietnam. This center has effectively handled severe incidents on a large scale, such as the Cintiq Pro user incident in December 2017 and the issue for Wacom users on Windows 10 in April 2018. Thousands of customers and products have received timely support, handling, and troubleshooting, which has helped avoid financial losses and saved time. Regardless of where you purchased the product, we offer this service completely free of charge, and we encourage you to reach out whenever you need support.

"We would like to express our sincere gratitude to all our customers who have trusted, supported, and provided valuable feedback over the years. Your support has been a great motivation for us. We are continuing to grow and improve, and we hope that the Wacom Store will have more opportunities to serve customers in the future."

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ABOUT WACOM COMPANY

The name "Wacom" combines the Japanese syllable ‘Wa - "和"’ for harmony and ‘Com’ for computer, Wacom started to develop an intuitive input device for the more creative uses of a computer. Wacom’s vision to bring people and technology closer together through natural interface technologies has made it the world’s leading manufacturer of interactive pen tablets and displays as well as of digital styli and solutions for saving and processing digital signatures. The founder intended to convey the message that computers and technology are meant to serve people and contribute to human development. People will use technology to enhance life in a harmonious way, making the world more creative.

Wacom is the leading brand in manufacturing interactive boards and screens that use digital pens. It also provides solutions for storing and processing digital signatures. Wacom is a pioneer in technology research and development, holding many patents related to touch screens and styluses. Founded in 1983, Wacom is a global company based in Japan (Tokyo Stock Exchange 6727) with subsidiaries and affiliate offices around the world to support marketing and distribution in over 150 countries. The advanced technology of Wacom’s intuitive input devices has been used to create some of the most exciting digital art, films, special effects, fashion and designs around the world and provides business and home users with their leading interface technology to express their personality.