ABOUT US

Wacom Store is the first official store of Wacom in Vietnam and Southeast Asia. With a new 2-in-1 store model combining the Experience Center and the Service Center, we are extremely proud that this will be the most perfect and comprehensive place to meet all needs related to the Wacom brand....Read more

DELIVERY

WITHIN 24 HOURS

FREE SHIPPING

NATIONWIDE

PAYMENT

CASH ON DELIVERY

1 YEAR

WACOM OFFICIAL WARRANTY

1 FOR 1 EXCHANGE

WITHIN 14 DAYS

+84 93 87 00000
(028) 224-WACOM

for customers in the Southern region

REPAIR SERVICES NOT COVERED BY THE WARRANTY

In addition to providing warranty service for genuine Wacom products in Vietnam, we also offer repair services for products that are out of warranty or have been purchased from a vendor not associated with the Wacom system. Stores and vendors that no longer support customers can also avail of our repair services.

We can provide the following types of services:

• Check and diagnose errors.

• Repairs for a fee.

• Replace components for a fee.

• Pay a fee to exchange a product similar to the damaged product.

• Pay a fee to exchange for a higher quality or newer product than the damaged product.

• Receive and destroy old, damaged Wacom devices, etc. as electronic waste.