Before making your purchase, please take a moment to check out the following info to make your shopping experience faster and more convenient.

I. REFERENCE INFORMATION:

Firstly, be sure to review all the details about the product you're interested in on our website, including technical specifications, prices, product availability, and any promotions. If you have any further questions, please contact us for assistance. Once you've made your decision, you can proceed with your purchase using one of the following payment methods.

II. DELIVERY IN PHNOM PENH:

To get an order, you can place orders right on this website or use main communication channels (such as phone, email, Facebook).

We provide free shipping, fast delivery, and cash on delivery payment for all orders within the central area of Phnom Penh. Orders will be delivered within 24 working hours from the time they are confirmed.

Your order will be delivered by Wacom Store staff who will also assist with installation, software setup, and provide product usage instructions.

III. DELIVERY TO OTHER PROVINCES NATIONWIDE:

You can place orders right on this website or use main communication channels (such as phone, email, Facebook) to place orders.

We also offer free shipping, and cash on delivery payment for all orders nationwide. Orders will be delivered from 1 to 3 days from the time they are confirmed.

Your order will be delivered by staff from the shipping company. Please check carefully the outer condition of the package when you receive it. The sealing tape with the word "Wacom" should be intact, and the package should not show any signs of tampering or significant damage. After that, please pay the delivery staff before opening the box and checking the product inside. You can take photos or videos of the entire delivery and inspection process as evidence if needed.

After receiving the goods, feel free to use the product as we offer a 14-day exchange policy for manufacturer defects and a 12-month genuine warranty.

IV. PAYMENT METHODS:

We accept payment in the following forms:

• Cash (USD or Riel Campuchia).

• Other methods (to be updated).

V. COMMITMENT:

As a reputable company, we want to outline our commitment to you so that you can feel confident when making a purchase:

• All our products are genuine Wacom items, brand new, unused, and come with the manufacturer's original seal and a 12-month warranty.

• We strive to satisfy all customers, and if an issue arises, we will work with you to find the best solution.

• Providing high-quality service before and after a sale is our priority. You can expect our full support even after the warranty period has expired.

VII. FREQUENTLY ASKED QUESTIONS: